Microsoft authentication issues today. Welcome to your account dashboard.

Microsoft authentication issues today I have had multiple scenarios this week where the Microsoft Authenticator app has stopped displaying the approve/deny message. Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps - Microsoft Support Hi, I try to login to my MS365 Account but the issue is that I need to confirm request in Microsoft Authenticator app. I need help or suggestions to fix this issue. I wish I could answer your question. Might have messed Thank you for your time and patience throughout this issue. Hope this helps. Good morning, We have users that are experiencing issues setting up their Multi Factor Authentication. Here is the link to the forum Microsoft Authenticator - Microsoft Q&A , ( English only ) where you can ask detailed questions and share your ideas for solving the problem. There are a number of possible explanations for why verification codes don't always arrive. Of course, for Microsoft Authenticator, when you change your phone, you need to backup the authenticator information to your account, and then download and install the Authenticator on the new phone, and then import the backed up information, this point for many users do not know that you can backup, so it will bring some problems. Consistent authentication issues that occur in Microsoft SQL Server are typically related to authentication and authorization of users or applications that try to access the SQL Server database. When I try to login to my office 365 account on other devices, after entering my email and password I am prompted to enter either the Microsoft Authenticator code or verify through the Authenticator app. I recently changed my phone and, in the process, realized I had not transferred my Make sure that any security apps (like Microsoft Defender) are up to date. 2024-10-10T19:59:20. The authentication issue occurs because of missing package information about either the Active Directory Authentication Library (ADAL) or Live ID. Additional information from the call to get a token: Extension: Microsoft_AAD_RegisteredApps Resource: self Outdated app version: Using an outdated version of the Microsoft Authenticator app can cause issues. Check the Authenticator App. This happened for my personal as well as work account that are For issues specifically related to the Multifactor Authentication, I recommend posting your concerns in the relevant community. There has been no change in policy in the environment either. Experts in this category have extensive knowledge of multi The Microsoft service health status page has a new URL: status. Make sure you’re running the latest version of the Authenticator app. You can delete and re-add the Microsoft Authenticator as an option. Remove your Microsoft account from the app. Because authenticator issues are beyond the scope of Microsoft community support, if you still can't check after the update, we recommend that you ask a question about Microsoft Learn (English only) because more users are posting these issues Microsoft Authenticator Not Working Hello! I am trying to login to my company Power BI account. Microsoft has alerted users to an issue with its Multi-Factor Authentication (MFA) system, which has disrupted access to certain Microsoft 365 applications. Try using a different authentication method, such as a verification code sent to your phone or email. With employees unable to reach tools like Teams or OneDrive, collaboration grinds to a halt, leading to delays in critical workflows. Engineers who are You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. Thank you for your understanding! Best Regards, Jonathan Z - MSFT | Microsoft Community Support Specialist Please note that several requests have been raised regarding this issue and based on the known issues on New Microsoft teams as seen on the document below, Authentication issue is not part which I believe Microsoft must have resolve so I am following up with you to confirm if you are still experiencing this issue and if yes, please proceed to . When I click on the authenticator app no code arrives and I can see me email address For all other Microsoft account sign-in issues, use the Sign-in helper tool. Engineers who are responsible for authenticator app-related issues will provide you with more help. com and under security and info, manage login verification methods. My phone has been replaced so when I try to log into my email I'm met with the following message "Enter the code displayed in the Microsoft Authenticator app on your mobile device ". Welcome to the Microsoft Community. This can help fix some issues, however, serious problems can occur if you modify the registry incorrectly. Contact Your Admin: If you're unable to resolve the issue on your own, reach out to your Microsoft 365 admin. Select "Work or school account. However, since, we have dedicated Microsoft Q&A forum community for Microsoft Authenticator or Multi-factor But there is a delicate team that focuses on the issues and consults on the authenticator application. You can also check out MS FAQ - Microsoft Authenticator FAQ - Microsoft Support Microsoft Multi-Factor Authentication (MFA) outage is currently causing widespread disruptions for users trying to access Microsoft 365 applications. These issues can be authentication failures, access denied errors, or other security-related issues. January 17, 2025. In order to better solve your problem, it's suggested to post your issue on this dedicated forum for Microsoft Certification for more professional help. The issue stems from how certificates get Some users are experiencing signin issues with Outlook and Teams. I will try again today! One possible issue is that I don't have a "purchased" plan yet. Dear Microsoft Customer Support Team, I am reaching out regarding an issue with accessing my account using Microsoft Authenticator. The issue, identified early on January 13, You can find expert support in the "Microsoft Authenticator" section under Microsoft Authenticator - Microsoft Q&A. If you cannot receive the call, do you have other method to verify you, can you click sign in with another way to change a method. I wanted to inform you that our PG team has investigated on this issue and found that this issue is happening for multiple customers. Microsoft. I have looked into the issue, and based on my understanding, you're unable to log in to your PC after the new Windows 11 update. I've tried searching on the forums and I can't find a resolve and concerningly lots of people seem to have had the same issue. Authenticator Issues for Work and School Accounts. Later, the company said it did had "rerouted network traffic to alternate infrastructure and are seeing improvements in service ability. In case of additional questions, reach out back to us, and we will be happy to help and try our best to resolve your issue. Once you have set up two-step verification, you should be able to use the Microsoft Authenticator app to verify sign-ins for the Azure app, Outlook app, and Teams app. Unfortunately, this can be a complex issue to resolve, but here are some steps you can try: Contact Microsoft Support: Reach out to Microsoft Support directly and explain your situation in detail. Levesque, Diane (SSC/SPC) 0 Reputation points. We have a specific forum Microsoft Authenticator coping with Microsoft Authenticator related issues and questions. If your authenticator app is out of sync, it could cause issues with generating the correct code. Even after September 16, 2024, you can still upgrade to Modern Authentication. IT seems that you're experiencing issues with the Microsoft Authenticator app despite performing various troubleshooting to resolve the issue. If so, can Hello!I have an issie with Microsoft Authenticator. I've tried to call MS service 0800 032 6417 and 0203 450 6455 - however, I cannot get through. Policy is enabled globally for my company, so not a policy issue. Our PG team is internally working on this issue and will be resolving this issue soon from backend. Community. Yolanda - MSFT | Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you do not have this version or above, please use the New Outlook application. Then get Hello, I've been using the MS Authenticator app for quite a while without issues, but today it keeps crashing immediately every time I open it. Log in using Safe Mode The link provided is a non-Microsoft website that appears to offer accurate and safe information. I hope it gets fixed soon. Here’s what’s on the line: Lost Productivity: Businesses relying on Microsoft 365 have lost precious hours today. com and under "Security and Info," manage your login verification methods. (If you're not sure who your admin is, you can refer to this How do I find my Microsoft 365 admin? - Microsoft Support). Or the automatic responses pushes me to look for issues online. Believe that engineers will help you solve the problem. The end users try to fix the issue Resolve Authenticator App Issues: Delete your old iCloud backup. " 4. What's new. To get help from the Microsoft Authenticator support center, click this link. Microsoft is experiencing problems with its multi-factor authentication (MFA) system, preventing users from accessing various Microsoft 365 applications. c. But there is a delicate team that focuses on the issues and consults on the authenticator application. Thank you for your understanding! Best regards . You can vote as helpful, but you cannot reply or subscribe to this thread. For your security and to ensure only you have access to your account, we will ask you to verify your It is common for some problems to be reported throughout the day. We've redirected affected traffic and service availability is improving. They may be able to assist you in recovering access to your account or resetting your two-step verification settings. Earlier it said it was "investigating reports of access issues with Microsoft 365 services, including Exchange Online, for users in New Zealand". This will not change how you access Flank Speed over However, none of my log-in attempts sent a notification to my Authenticator app. Open the Microsoft Authenticator app. Thank you for your kind The portal is having issues getting an authentication token. Additional information on Game support can be found here: How do I get the right game support? Thank you for posting this in Microsoft Q&A. Microsoft is investigating an issue with its Microsoft 365 service and its Teams app, with some users reporting to DownDetector that they are Hello Brian, Thank you for contacting us. I have the Microsoft Authenticator app which was working great. Tap the three dots in the upper-right corner and select "Add account. Try uninstalling the Microsoft Authenticator app from your device, restart your device and reinstall the app from the official app store and set it up again. Thank you for posting in Microsoft Community. If a user signs into a device using their Active Directory account and MFA is enabled, the device will not successfully upgrade to their Windows Enterprise subscription. How can this issue be fixed? Microsoft Authenticator. For all other Microsoft account sign-in issues, use the Sign-in helper tool. Hello I am Prakash and I will be glad to assist you today with your question. For five weeks, every recommended support solution has been attempted, yet access remains blocked. We turned off the ability to receive texts/calls and are forcing the Authenticator app. Delete Microsoft Authenticator as an option and then re-add it 2. com LinkedIn Email. Based on your description, I have a general understanding of your question, as there are some privacy and permission related to authenticator related issues, our forum lacks some tools and permissions. Best {{IndexModel. Experiencing authentication issues The portal is having issues getting an authentication token. Due to this change, the Authenticator app stopped working with message that since passcode/face ID has changed, I need to reconfigure my account which seemed justified. And here we'd like to make a summary for the issue so that other community members who have similar issues can easily find the related information: Issue description: ===== Cannot add an account in Microsoft Authenticator app on phone. Please update your bookmarks and documentation. This behavior appeared after updating the OS version of my device. Is the website down? Can't log in? Here you see what is going on. However, please be cautious of ads on the site, as they I am experiencing a reauthentication issue in my Power Automate flow, meaning I need to reauthenticate the flow frequently, whereas my other team members with the same flow setup are not facing this issue. We understand that you are having problems with the Authenticator app. Here are some steps you can try to resolve this issue: 1. I have lost the access to all Microsoft powered systems I use at work: PowerBI, M&S One Food Platform etc. You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors. Microsoft has also provided a few workarounds to help IT Admins fix this issue. I had not received my work phone yet when I needed to install the Microsoft Authenticator to activate Microsoft programming on my work laptop. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. Therefore, I sincerely suggest that you support the Microsoft Authenticator - Microsoft Q&A. However, Authenticator related issues require a specific area of expertise. The tech company confirmed the outage on X and is working on a solution. Microsoft 365, formerly Office 365, encompasses subscription plans that allow use of the Microsoft Office software suite over the life of the subscription, as well as cloud-based software-as-a-service products for business environments, such as hosted Exchange Server, Skype for Business Server, and SharePoint, among others. How Troubleshooting verification code issues. My name is Ozi and I would be assisting you today If your Amazon Fire device is having trouble authenticating, particularly if it loops back to the login screen even after clearing cache and data, there are a few more steps you can take to troubleshoot and potentially resolve the issue. On top of the troubleshooting steps you've performed, kindly try the methods The company added that the incident only impacts users who use MFA for authentication in Microsoft 365 Office apps. Type your issues in the search box. Might be that Scott. It sounds like you may need to re-add your account to the app. Might have messed Microsoft initially said a fix could be in place as early as 7. Make sure you have the latest version installed. @MSFT365Status We're investigating an issue in which Multi-Factor Authentication (MFA) may prevent users from accessing some Microsoft 365 (M365) Apps. Real-time problems and outages for Microsoft. Any other suggestions are highly appreciated. a. Additional Contact Microsoft Support. LastRefreshed}} Microsoft authentication issues in some regions 09 Jun 2024 Authentication. Clear App Cache and Data For all other Microsoft account sign-in issues, use the Sign-in helper tool. Additional information from the call to get a token: Extension: Microsoft_ Azure_Support Resource: self Details: The Last refreshed: 2025-01-19 02:40:29Z (UTC) Microsoft 365 (Consumer) Outlook. Look for an option to manage or remove accounts. It is common for some problems to be reported throughout the day. We sincerely hope that if you contact the right department, your problem will be properly solved. Would you be able to help, please? Kind regards, Katarzyna O. Reply Report abuse Outdated app version: Using an outdated version of the Microsoft Authenticator app can cause issues. 2024-12-10 18:26:06 Perrimouse Using the desktop Which cleared it yesterday but it came back today. The entered correct code should no longer show as invalid. When they start their laptops there is no authentication issue but after a while during the day Outlook has a connection problem and teams comes with the message that you have to sign in . ok there is an option to get a code sent to my gmail. Now click Get Help and select Contact Microsoft Authenticator - You can find expert support in the "Microsoft Authenticator" section under Microsoft Q&A. Experts in this category have extensive knowledge of the Multifactor Authentication and can After reading, I have a general idea of your problem. Additional information from the call to get a token: Hello Sodesy, Thanks for visiting Microsoft Community. Common Issues with Microsoft Authenticator. Moreover, try to sign in to Security Information to see if you can and Delete the authenticator app -Microsoft Authenticator Push multi-factor authentication (MFA)- and try adding the new one as in Set up a phone call as your verification method - Microsoft Support. b. It’s unclear if today’s outage is SOMEONE PLEASE HELP!!! I spent 7 hours alone today with this issue! This thread is locked. I am Tanvi, and I would be happy to assist you today! I can understand your issues, and you can provide your valuable suggestions on the link given below There is a section of Microsoft Learn (English only) dedicated to this issue, designed to provide support for Authenticator users like you. We hope to restore Microsoft provides a workaround to fix AD authentication issues. "We've identified an issue with a recent change to an authentication system," it said in Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. To get help from the Microsoft Authenticator Support Centre, click on this link. This is causing issues when users need to re set up the account in the Authenticator app. If this still cannot work, if you are not an admin, can please you contact your IT admin to temporarily disable your MFA, then you can login to your account, set I'm sorry to hear that you're having trouble with the Microsoft Authenticator app. Thank you for your cooperation and please let me know how it goes! Best Regards, Cece | Microsoft Community Support Specialist. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16. Additional information from the call to get a token: Extension: Microsoft_Azure_Support Resource: self Details: The logged in user is not authorized to fetch tokens for extension 'Microsoft_Azure_Support' because the user account is not a As far as I know, the Authentication Broker is the Module integrated into Intune Company Portal / Microsoft Authenticator App to Enable Cross-Application SSO between Mobile Applications that use Entra ID Authentication on iOS and Android, I presume you are seeing mobile Apps attempting to use the Credentials Cached on the Device. As of today, Monday, October 16th, 10:05 AM EST Click here and we’ll get you to the right game studio to help you. Today due to phone issues, I reset my phone. Those users can use the webversion of Outlook and Teams with no issues Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account. Hi NaomiNsiah, Thank you for posting into the Microsoft Community. Experts in this category have extensive knowledge of multi-factor authentication and can provide customized solutions to unique problems. Microsoft has confirmed an outage that affected its multi-factor authentication (MFA) system, causing service disruptions for users attempting to access Microsoft 365 applications. 0\Common\Identity. Manage Login Verification Methods: Go to mysignins. Outlook Top Contributor: Don Varnau Troubleshoot problems with Microsoft Authenticator - Microsoft Support. The outage primarily affects users who rely on MFA to secure their accounts. Get-AppxPackage Microsoft. Run the following command in the command console: I need to relocate my Microsoft Authenticator from personal phone to work phone . Welcome to your account dashboard. BLUF: Starting 01DEC24, Microsoft Authenticator Passkey is required to access Flank Speed from your personal device over commercial (personal, non-DoD) internet connections. "The portal is having issues getting an authentication token. Not sure if the Gmailify option meets your requirements but I would give that a try. If you have the authenticator App set to your account and you don't have access any more to the device to authenticate, you have the option to recover your account credentials on your new device with the steps in the link however make sure you don't have a personal Microsoft account already set up in the authenticator app; https://support Microsoft Authenticator Issue/Improvement I have suggestion for the way Microsoft Authenticator works. Clear cache and data: Clear the cache and data of the Authenticator app. Must be cookies lurking as I'm not being requested to authenticate. Dear Sir/Madam. Sign In with your Microsoft account. com; OneDrive; Microsoft Copilot; Microsoft To-Do The company added that the incident only impacts users who use MFA for authentication in Microsoft 365 Office apps. Query 1) Now, I don't understand which is my primary app out Microsoft Authenticator will not set which of your programs as the primary application. Surface Pro; Surface Laptop; Surface Laptop Studio 2; Surface Laptop Go 3; Microsoft Copilot; AI in Windows; Explore Microsoft products; Windows 11 apps; Microsoft Store. Same service, better security. I recently updated my laptop to Windows 11, and I am asked to verify my Microsoft account. I have this app on my mobile and previously added work account (example work account which I use for demo MS365). Original product version: Cloud Services (Web roles/Worker roles), Microsoft Entra ID, Microsoft Intune, Azure Backup, Office 365 Identity Management The administrator can do this by following the Manage user's authentication options. 2023-01-20T15:35:51. I used Icognito mode to login. They can help disable Multi Hello Sayantani Kundu, I did some test for you, and I can receive the verification call. Hello! Are you trying to sign in or recover access to your Microsoft account? Asked to authenticate sign in ON THE **** AUTHENTICATOR. AAD. Recently one of the employees tried to sign into a computer and got the prompt for the Microsoft Authenticator to approve the new sign in. Open the Microsoft Authenticator app, select the affected account, and look for the option to reset device notifications. Our sincere apologies for your experience. Account profile; Download Center; Microsoft Store support; Returns; Order tracking; Certified Refurbished; Microsoft is investigating an authentication issue impacting multiple Microsoft 365 cloud services including Microsoft Teams, as well as Xbox Live. Question: To get help from the Microsoft Authenticator Support Centre, click on this link. Network issues: If your device is not connected to the internet, or if there are network disruptions, the authentication process might fail. I'm sorry to hear that you're having trouble accessing your Microsoft 365 account due to the issue with authenticator app. The only verification method that i use is "Sending a text", and it asks for my phone number, which i enter @MSFT365Status We're investigating an issue in which Multi-Factor Authentication (MFA) may prevent users from accessing some Microsoft 365 (M365) Apps. The experience rendered may be degraded. Best regards. First one is about notifications: when i try to reload them (either by refreshing the main page, or by using the dedicated function) i get the error Authentication Servers or Database Issues: The back-end systems processing one-time passcodes or biometrics may have struggled with overloads or connectivity problems. " 3. Last refreshed: 2025-01-19 02:40:29Z (UTC) Microsoft 365 (Consumer) Outlook. Hi. They will be able to guide you through detaching the app from your account and restoring your access. May I know have you try a different authentication method, such as a text code sent to your phone. According to reports, the outage began Given the nature of the issue with Microsoft Authenticator, I recommend reaching out to the dedicated Microsoft Authenticator support community, where specialized assistance is available for resolving bugs and issues specific to the app. For issues specifically related to the Multifactor Authentication, I recommend posting your concerns in the relevant community. Microsoft Authenticator A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. Re-enable iCloud Backup: After successfully adding your account to the Authenticator app, enable iCloud backup again. Hi, I am unable to login to office 365 on any other devices other than my current work laptop (previously logged in). Visit this site: Contact - Microsoft Support. Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps - Microsoft Support. Those users can use the webversion of Outlook and Teams with no issues Some users are experiencing signin issues with Outlook and Teams. Here are the steps to do so: 1. Reinstall the App (Optional): If you're still having trouble, you could try uninstalling and reinstalling the Microsoft Authenticator app to start Microsoft reported an issue with multi-factor authentication (MFA) that was impacting people's access to its suite of Microsoft 365 apps including Teams and Outlook, the company said in a Looks like the issue is related to the Microsoft Certification, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. . SUMMARY OF IMPACT: Starting at approximately 19:15 UTC on 15 Mar 2021, some customers may experience issues authenticating into Microsoft services, including Microsoft Teams, Office, Dynamics, Xbox Live, I have tried to reset my password multiple times using my Authenticator app, backup email account, and my mobile number but I keep seeing the message of 'You've requested too many codes today, please. One place to manage it all. Today’s outage serves as a reminder for organizations relying Check the current status of Microsoft services and stay updated on any network issues affecting them. Let's work on this together and see other options available for this issue. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you And you can check if there are any other verification methods for the account, such as SMS or email. Maurice Hardy 0 Reputation points. Microsoft itself urges users and organizations to adopt phone app-based methods like its own Microsoft Authenticator app or FIDO2-compliant security keys. Microsoft Authenticator - Microsoft Q&A . Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Share via Facebook x. 25am, however this deadline came and went. Microsoft Authenticator Issues I am the admin for a very small company. 2. Not only do I need my email, my password, my MFA, I then have to unlock my phone, open Microsoft Authenticator (notifications are not working?), unlock the authenticator, select the organisation, insert a code, authenticate the code, and then it may eventually let me log in. Troubleshoot problems with Microsoft Authenticator - Microsoft Support. 1. If you are the sole administrator and are unable to access your account due to authentication issues, we recommend that you contact the data protection team, as we are on the Microsoft community team and do not have the authority to reset any user or administrator accounts. My Microsoft Authenticator App wouldn't work for my work account (but it still works fine for my personal account). Title}} {{IndexModel. Experts in this category have extensive knowledge of the Multifactor Authentication and can It sounds like you’re encountering an issue where the Microsoft Authenticator app isn’t providing you authentication code in your new phone. When you open the page, go to the "Help with games" section in order to find the right path to look for help. Outdated app version: Using an outdated version of the Microsoft Authenticator app can cause issues. We'll be happy to help! First of all, we regret for the inconvenience caused to your work. Thanks in Advance! Facebook two-factor authentication issue with Microsoft Authenticator I have set up two-factor authentication for Facebook with Microsoft Authenticator in 2021. 5. For example, authentication issue, etc. @BBTNB @scottmelker @streamyardapp There are Office 365 issues globally today. This might be under settings or account management. It’s a harbinger of larger issues with the fragility of authentication systems. I was trying to set up a 365 trial so I could use Sharepoint as a data source in Power BI, but didn't make it through because of this authentication stuff And we're a forum that's responsible for issues and queries about the Teams client, so it's really out of scope of support. com; OneDrive; Microsoft Copilot; Microsoft To-Do Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Fix 2: Enable Automatic Date and Time. Skip to main content. SubTitle}} Service Current status Details {{IndexModel. One of the most frequently reported issues with Microsoft Authenticator, especially on Android devices, is the failure to Sign In with your Microsoft account. Visit the Downdetector Methodology page to learn more about how Downdetector collects status information and detects problems. Since our forum doesn’t focus on Authentication mechanisms, we have a dedicated team with special expertise in authenticator app queries, so we kindly suggest you post the question in our dedicated microsoft-authenticator - Microsoft Q&A for further assistance. We had an outage causing Authentication errors across multiple Microsoft services. According to another admin center message, and the issue is resolved. User reports indicate no current problems at Microsoft 365. This is probably a common problem but I need help logging into my office 365 business email. 3. Microsoft Authentication app issue: iOS Hello all, Recently I changed the passcode and Face ID on my iPhone. If you are using a Microsoft 365 Business/Education account user, may I know have you set up any different authentication method, such as a verification code sent to your alternate email. Here are a few steps you can try: 1. I think your problem is related to the fact that Outlook's basic authentication has been deprecated and this is the latest public announcement from Microsoft. It asks to get verification code from the Authenticator app, however, you haven't added the account to the app. Hi! We are aware of ongoing issues with the Microsoft login in Prism Launcher. Ran into a catch-22 situation. To do this, open the Microsoft Authenticator app, go to settings, and check your notification settings/preferences. Applies To Microsoft account dashboard. Troubleshooting verification code issues. The issue also sometimes affects the official Minecraft launcher and Moreover, as your query is related with authenticator app. Later when changing phones the Facebook account did not appear in the app and have failed to get it on since then. However, when I was overseas I could not access my personal Microsoft Outlook account as it said “ We have detected unusual activity on your Microsoft account _____, or believe your credentials are at risk. Warning: In general, editing registry or workgroup subkeys is intended for advanced users, administrators, and IT professionals. I have added my Facebook profile into it to have two-factor authentication. microsoft. We'll continue to closely monitor telemetry as we work to It seems that you are experiencing an issue with the Microsoft Authenticator app on your device, causing it to prompt for verification twice. I wish I could handle your problem, however, it is more suitable for publishing on Microsoft Learn (English only), more users post these issues there, you can click on "Ask a question", there are experts who can provide more professional After replacing a smashed phone screen, the new phone was set up with the Authenticator app, but now there are issues receiving verification numbers for logging into OneDrive. Recently two, possibly linked, issues have started happening while using the authenticator app. See the screenshot below. We are happy to assist you. Enable Passwordless Account: Here are some steps you can try to resolve this issue: Go to mysignins. You will be prompted to choose a method for receiving verification codes, such as through the Microsoft Authenticator app or via text message. I am not able to add my Microsoft Account to the Authenticator App, as it is asking for the code on the authenticator app which doesn't make sense (as I am trying to add the account to the Authenticator App). Let me know if you have any further questions. ", it seems that there is an issue in your Authenticator app experience. Notification Problems. I put in the code, code is fine, I was expecting a signin This stems from the particular way Microsoft has configured its authentication service, which only uses the username to differentiate accounts, unlike Google and similar competing systems which also add the name of the 'An issue has been identified with Hybrid Azure AD joined devices that have enabled multi-factor authentication (MFA). I have MAuth logged in Window Edge, Window Chrome, IOS Edge, IOS MAuth app. Users report Microsoft 365, Teams outages 00:32. We sincerely hope that if you contact the right department, your issue will be handled properly. However, any time I send the request to Authenticator no request shows up in the app. I have the same question (216) Manage authentication methods for Azure AD Multi-Factor Authentication - Microsoft Sign In | Learn with Microsoft. Tap Settings and make sure App updates is turned on. Make sure your Microsoft Authenticator app is up-to-date and correctly linked to your account. BrokerPlugin If your issue is about a personal account, you have to fix the Live ID package. I cannot access the user settings and azure active directory. One account. To do this, go to Settings > Apps > Authenticator > Storage > Clear cache Hi Team, I am facing issues with Microsoft Authenticator Sync. Today apparently the automated phones aren't working. I suggest you post a new thread there for further help. The portal is having issues getting an authentication token. There lot of users facing issues especially with work accounts; I being one of them. Since yesterday morining, I have been having this issue with my third party e-mail client: We are aware that a large number of Microsoft customers are experiencing Authentication problems for Outlook, Hotmail and Live email accounts - we are sorry for the disruption but unfortunately they are beyond our control since they are unrelated to Good day. 31+00:00. I already tried reinstalling the app from the App Store with no success. com when using Basic authentication - Microsoft Support. I've been trying to give a coworker access to a document for the past hour, but every time I attempt to send him the document I'm asked to use my authenticator app and click the 2 digit code on my mobile device, but my app is not notifying me of any codes and when I open the app there is nothing on there. cloud. Open the Microsoft Authenticator app on your mobile device. Ensure it's connected to the correct Microsoft account. User reports indicate no current problems at Microsoft Teams Was never an issue before today. Create a free account today to participate in This article contains information to help you troubleshoot common issues that you may encounter when you use Windows Multi-Factor Authentication for Microsoft Office 365 or Microsoft Azure. In order to provide you with a more specialized and accurate solution, we recommend that you visit Microsoft Learn and submit your query by Hi, I got this problem in azure. At initial stage, I have tried to one information article about Common problems with the Microsoft Authenticator app, if it can provide any suitable information about your mentioned issue concern. You can find specialized assistance in the "Microsoft Authenticator" section at Microsoft Authenticator - Microsoft Q&A. If you are the only administrator and cannot access your account due to an authentication issue, it is suggested to contact the Data We understand that you are currently experiencing Microsoft Authenticator issues and as our premium users, questions about Microsoft Authenticator may require support in specific areas of expertise. I now have my work iPhone but they use a different Apple Account. You use any of those programs and it will sync the The authentication problems are just seen with Windows devices that are used as domain controllers and that received Microsoft's May 10-released updates. January 15, 2025 As of today May 5, 2024: I have received: Outlook and other apps are unable to connect to Outlook. I wish I could solve your problem, but your issue seems to require more specialised support and I suggest you try to seek help from the community below, where there are more experts in the relevant field who can provide you with a better solution. This gradual disabling process is to ensure that all users can smoothly transition to modern authentication. Multi-Factor Authentication issues. Good day! Thanks for posting in the Microsoft Community. Forum link: Microsoft Authenticator - For all other Microsoft account sign-in issues, use the Sign-in helper tool. Therefore, I sincerely suggest that you support the authenticator app community. Regaining access to your Facebook account without the backup codes from the Microsoft Authenticator app can be challenging, but there are a few steps you might consider to try and resolve the issue: Recovery Codes: Check if you have saved backup codes somewhere. Facebook and many other services that use two Hi @Amar , . Kindly implement the steps below to Contact Microsoft Data protection team. Learn more. Once done, you’ll be able to add your account to the Authenticator app again. However no notifications come to his device, in the Microsoft Authenticator app his account is greyed out and can't be selected. I am unable to complete the login process because the verification code is not being sent to my email, and I have no way to verify the phone number displayed on the screen. I installed it onto my personal iPhone. The data protection team is the only support team responsible for verifying and reinstating accounts. Doug Microsoft OneDrive is down today 2024-12-15 23:38:55 Matthieu Tambourides Is anyone else having issues with Microsoft store and Microsoft Game Bar (Friends won't Load) The Microsoft authenticator app is I would like to suggest that you contact MS Authenticator support via-Microsoft Authenticator - Microsoft Q&A. Outlook Top I am reaching out for urgent assistance regarding an issue I’ve encountered with my Microsoft account, particularly related to two-factor authentication. When attempting to sign in, a message appears indicating that a code is needed from the Authenticator app. We believe this is something to do with Microsoft's third party auth servers experiencing outages in some regions. I was abroad for a month because I was taking a vacation. January 17, 2025 I realized that the Microsoft Authenticator App had not been set up for my Microsoft 365 Business Account, and I had never received the QR Code or manual setup information for my business account. However, Microsoft may have been gradually disabling Basic Authentication for some users, which may be the reason why you are experiencing login failures now. Just logging in on the browser wasn't enough. Note: Before you can use Authenticator as a The Skype status site does note there's an issue: "We are currently working hard to resolve a problem, where users can not authenticate into Skype with their Microsoft accounts. Dear Hanna Sumeer. Microsoft Authenticator relies on your device’s current time and a locally stored secret key to generate codes. 7066667+00:00. Isabella-MSFT | Microsoft Community Support Specialist I have an ongoing issue with my work Microsoft Account. ----- Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution. Thank you for reaching out to the Microsoft Community. I only use Microsoft Authenticator for external tenants, and it is right pain in the backside. There is a Microsoft Learn section dedicated to this issue, designed to provide support for advanced users like you. wdnc abrs ptfdsr rza jczfqwl oivzwtq tggv lhfdh jddo zvesr